Volunteer Information

WELCOME ABOARD!

Thank you for joining us! We hope you enjoy your experience with us, and we also hope you will tell your friends and family about the magic of the festival and encourage them to join in the fun. As a volunteer with the Shady Grove Bluegrass Festival, you are part of a wonderful team that works together to create an amazing event – we couldn’t do it without you.

You are our ambassadors and our philosophy is to treat people well, have fun and smile. We use the following guidelines in an effort to make your experience a positive one.

As a volunteer you have the right:

  • TO be identified as a volunteer and to be treated as a co-worker, with respect and a zero tolerance of abusive behavior.

  • TO be properly informed about the Festival, its policies, programs, services, and procedures.

  • TO know what is expected of you.

  • TO be recognized for your contribution to the festival.

As a volunteer you will receive:

  • A three-day pass for the festival.

  • A volunteer T-shirt that must be worn while you are on shift.  Please do NOT transfer it to anyone else for the duration of the festival.

  • A food voucher for each shift worked.
    Some positions provide camping.

What we expect from you:

  • Minimum 3 shifts, or 6 hours of your time working during the festival at tasks assigned to you.

  • Do your job to the best of your ability.

  • Always conduct yourself in a professional manner.

  • Show up on time, ready to work, and treat others with respect.

  • You must make arrangements for the care of your children during your shift.

  • Adherence to the Volunteer Code of Conduct, below.

COME PREPARED

Our Festival is an outdoor festival, which means that it’s critical that you come prepared.  Here is a list of hints that will help to make your volunteering experience a positive one.

  • Bring your own water bottle. There will be no bottled water available.

  • Make sure you have comfortable footwear that is weather appropriate.

  • Pack a hat, sunscreen, warm clothes, waterproof ground cover, rain gear, flashlight, sunscreen and bug spray. Be ready for anything Mother Nature can throw at us.

  • Read all of the information given to you so you know what is expected of you.

  • Know exactly when and where all of your shifts are and arrive early for any last-minute briefing.

  • Wear your volunteer T-Shirt, Wristband, and Access Pass when you are on shift.

HAZARDOUS SITUATIONS

→  Report unusual or potentially dangerous situations such as wasp nests, broken glass, etc

INCIDENT/INJURY REPORTS

Volunteers are asked to complete an Incident Report whenever there is:

→  A lost child.

→  A near miss situation – an incident in which injury almost occurred but did not.

→  A major incident (one that is life-threatening or may lead to permanent disability) requiring on-site first aid and stabilization until emergency medical assistance arrives on the scene.

→  A vehicle accident (whether you are involved as a driver or as a witness).

→  Damaged, lost, or stolen equipment.

BE SURE to write down as much information as possible regarding the circumstances of the incident. Gather statements from witnesses as soon as possible while the event is still fresh in their minds.  Incident Report forms are available at the first aid tent.

 

VOLUNTEER CODE OF CONDUCT

All volunteers agree to adhere to the following:

  • I will be a responsible ambassador for the Festival and represent the Festival in a positive way.

  • I understand that I need to disclose any prescription drug use that may impact my decision-making ability or motor skills to ensure that I am working in a safe and appropriate volunteer area.

  • I understand that my wristband is non-transferable and remains the property of the Shady Grove Bluegrass Festival. It can be repossessed:

    • IF I bring alcohol onto the performance site

    • IF I use or possess illegal substances on-site

    • IF I commit illegal, violent or unsafe acts

    • IF I am under the influence of alcohol or drugs while on duty

    • IF I fail to fulfill the required hours of volunteer duty or the responsibilities of the job I have been assigned (i.e., 6 hours of festival volunteer work during the festival or 10 hours pre-festival).

What's New?

WHAT’S NEW?

Welcome – or welcome back, as the case may be. Here are a few additional bits of info you’ll need for the weekend:

  • Our backstage hospitality/green room area is for artists only, or those with a back stage access pass. We will not be distributing water in single-use plastic bottles, nor will the food vendors on the festival site be allowed to sell bottled water. If you have forgotten to bring your water bottle with you, we will have a limited number of free bottles at the merch tent.

  • There is NO SMOKING in the festival area except in designated areas. Please make your way to the designated smoking zone, where a bucket of sand will be provided and which will be well marked.  Please do not smoke right beside the gate or where your smoke will float into the food area or Green Room.

  • The performers’ Green Room is provided for our artists to chill out and get prepared for their stage appearances. There is no access to any festival staff or volunteers unless already approved.

  • For safety reasons, there will be no access to the rear of the Main Stage except for authorized personnel or when approved by our backstage manager (artist liaison).

THE ENVIRONMENT

The Shady Grove Bluegrass Festival has stepped up its game plan for our environmental impact.

We can start with the first R – reduce. Bring your own water bottle and coffee mug and re-use them all weekend. Please do not bring anything on site that will end up as trash.  There will be water available to refill water bottles, and no bottled water for sale onsite.

We will have boxes and bins for recycling, please do your part by helping people get their empties and recyclables into them.

© 2019 Shady Grove Bluegrass Festival

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